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Customer feedback

Below are a selection of comments our customers have made about our service. If you'd like to leave your own comments, please log in to your account.
1. Jose Thomas, Aneurin Bevan University Health Board

Five Stars!!
Excellent service. thanks very much.


prompt service, thank you

3. Elizabeth Pears, Pears Bookkeeping

You were so helpful when I rang up needing help choosing a scanner for my bookkeeping business. I'm sorry I didn't make a note of the name of the person I spoke to. Thank you for your help. I have now bought the scanner from you online along with the bag and service agreement. It makes such a difference to have someone knowledgeable to talk to and he was not at all pushy, he just gave me the information I needed to make my choice.

4. Andrew Hill, Brian Etherington Meat Company

Bought a Scanner to move away from faxing
This Scanner was a little more than we wanted to pay but has proven in short time that is was a very wise investment.

It is a very capable scanner with no jamming or miss feeds so far .Very Pleased

" Tradescanners" made the purchased easy with swift delivery..

5. Declan McConville, Hagan & McConville

Excellent service as ever. This is an excellent scanner. It performs the required basic functions as intended. The software is satisfactory. For more sophisticated applications or multi user environments an fi series is required. Good value for money. If twain/isis drivers are not required consider a scansnap.

6. Julie Meek, HBM United Kingdom Ltd

Excellent service, quick delivery and quick response to my query regarding warranty.

Thank you

7. Mr Simon Puddle, Sure Accounting Limited

Excellent service. Good price and next day delivery.

8. Adam Pickvance, Vanbrugh Physiotherapy Ltd

Purchase through the website was easy, the delivery was next day and the machine is great.


We think that the service and help that was given went above and beyond the normal. Many thanks for a good job.

10. Mazhar Mahmood


11. Parvesh Patel, Mansons Chemist

Very good service.


Outstanding service ! Most competitive price around for this product. Ordered scanner late on a Friday afternoon & it was delivered early on the Monday morning by courier. I could not recommend this company highly enough !

13. Doug Conran

I've just received my Scansnap iX500 scanner. What fantastic service! Ordered after 5pm on Wednesday and received before 12pm on Thursday - less than 24 hours from order to receipt.

Many thanks for such a good service (again!).

14. Michael Ward

excellent service, scanner arrived in 2 days

15. Miss Henderson, Independent Mortgages & Financial Solutions

Very quick delivery. Excellent service throughout the process.

16. Frido Ruth, RS Software

A game-changing document scanner + lightning delivery = 1 happy customer.

17. Fontana Solutions Limited, Fontana Solutions Limited


I enjoyed doing business with Tradescanners.

Website was easy to use, purchase was a good buy and delivery was next day and on time and follow up was perfect. Thank you. Keep it up.

18. Mrs J Hale

Not an enquiry but praise about the service I got.. Ordered a scanner (mustek bearpaw 2400cu plus 11) on 11/02/2010 at 15.35 and it arrived at my door the next day at 9.15am.

Thanking you for your promt delivery, Mrs J Hale


Our machine broke down Monday afternoon, had a new machine Tuesday morning. Great service and the best price we found by far. Information and contact was spot on and response very fast. Great service.

20. Dave Nicholson

Firstly I must thank Tradescanners for their superb service. Do not have any doubts about dealing with this company - they are top notch. You can speak to people if you need to, they are cheerful, polite, and very helpful.
I had a huge problem with the software supplied with the first scanner that I bought, it completely messed up my computer (no fault of Tradescanners) - they were brilliant and allowed me to change machines to this one, with came with different software.
I am very pleased with the Kodak i1120 - it is a brilliant bit of kit - it just does the job efficiently, is easy to set up, and easy to use.
I am now on my way to a paperless office and scanning all my client files into the computer.
A happy customer - happy with the machine and very impressed with Tradescanners - so rare to find a firm that gives good service these days.

21. Kimberley Murphy, Aquarius Films

Service was great and delivery was quick! I’m happy with my scanner which was recommended by your team of advisors!

22. Rod Bennett,

TradeScanners provided a very good service, the unit was delivered the next day and telephone support was excellent when I encountered a problem (which turned out to be nothing to do with the scanner!).

23. Sally Peckham, Drayton Group

I have been very impressed with the professional, prompt, efficient service provided by you. You were by far the most competitive for the products I required and were very helpful and efficient in answering all of my questions prior to purchase. I wouldn't hesitate in recommending you to others.

24. P Pearson

Quick and efficient service very impressed would gladly do business again

25. Paul Larvin, Bradford And Airedal Community Equipment Service (BMDC)

With all the problems associated these days with poor service levels what a refreshing experiance i have had with your company,professional contact,fast delivery and most of all no broken promises.


26. Rod Bennett, Rod Bennett Commercial Property Consultants

Excellent service. Good pre-sales advice. Order delivered next day. Highly reccommend Tradescanners.

27. Margaret Garbett, Advent Property Services

Next day delivery and the best price around: what more could you ask? Highly recommended.

28. John Chapman, Digital Problem Solving

I'm highly delighted with the excellent service from Trade Scanners. They provided very good advice and invaluable assistance. My order was delivered within 18 hours and their prices are highly competitive. I'm very pleased indeed that my extensive research on the Internet led me to Trade Scanners.

29. Emma Bate, Skills Developer Limited

Ordered a Fujitsu FI-5120C in March.
Quick delivery, good price, friendly and profesional service. When looking to purchase any more scanners would definately use Tradescanners again.

30. Rachael Warne, Allsop & Francis Ltd

I'd just like to say how impressed I am with the fast processing and dispatch of my order.

I placed an order yesterday afternoon, approx 3pm, and the item was received by 10am today.

Scanner installed and running by 10.45am.

Thanks for the excellent service!

31. Robert Baldwin, Robert baldwin

Thanks very much for a very reasonable price and brilliant product and delivery. Would highly recommend this company to anyone to deal with.
Your staff are very helpfull and have really good communication skills as well. cheers

32. Oliver Sporrer, UESL

We needed a replacement CD with drivers and the scanning software, which was delivered to us the next day at no cost. This is customer service at its best! Thank you.

33. Mark Reeve, Reeve Sims

Quick and efficient service with a competitive price - what more you can you ask for

34. Paul Dixon, Safegroup

Fantastic service, extremely friendly staff, excellent post purchase information. Brilliant !

35. Jimmy Shepherd, Denvar Systems

Ordered Pm Thursday, arrived 9.30am Friday!
Great service, look forward to trading again in the future

36. Georgie Froggatt, Clairville York Limited

Helpful and efficient post sale support

37. Stephen Ward, Radio South East (For the blind)UK

Very fast and reliable service. A pleasure to do business with this company.

38. Bob Ferris, Woking Borough Council

Excellent service and many thanks.

39. Clive Tayler, EEMUA

Just to say thank you very much everyone for your help and support today. Great service.

40. Simon Gill, Property Search Group

So rarely do I come across a company who it is easy to order from, delivers when they say they are going to and provides aftercare when needed. Well done guys and we will be using you again.

41. R Minshull, Choice Finance UK

Our recent purchase from you was easy to make, delivery was on time and the overall service I would rate as a 5. Would buy from you again.

42. Karen Raine, Kiwi Physiotherapy Clinic

I recently purchased a document scanner from I found their service to be excellent. The scanner arrived within a few days, advice was offered with regard to suitable document management software and I couldn?t find a cheaper price anywhere.

43. Brian Chetwynd, Numark

Excellent service. Scanner arrived next day. Website had lots of information to help decide on product and the staff were very helpful. Thanks.

44. John Saunders, ILFC

Found Tradescanners service very prompt- and very happy with my new scanner.

45. Andrew Way, Energy Contract Company

Trade Scanners provided an extremely easy to use service and very swift delivery. The scanner provided (Canon DR-2080C) has been faultless and the follow up phone call to check we were ?coping? was much appreciated. Coupled with this it was 100 GBP cheaper than anywhere else. Good stuff!

46. Philip Morris, SM&MS

Web site and payment system not as sophisticated as some e.g. but site very straight forward and prices more competitive which is what it is all about. Scanner arrived as promised. Thank you.

47. Mike Lewis, Clarke Associates

I would just like to thank Tradescanners for the help you provided with my recent purchase. You were all very helpful and the scanner arrived on time.

48. Patricia Kelly, Beacon Financial

We have just bought a Fujitsu Fi-4120C from you. After the hiccup of the order not going to the supplier the order arrived the day after you had informed us it was on its way (the total waiting time was still only 4 days). We have installed and are using the scanner and it's wonderful. Thank you for a very good service and an excellent price too.

49. Taroon Shah, Henderson & Co

Trade Scanners are not just competitive in pricing but they also give invaluable advice when choosing a document management solution. Thank you Marcus for helping me decide which scanner best fits my needs.

50. Gareth Preston, Prestige Furniture

I have recommended you to everyone. Not only was the scanner very well priced but the delivery was very quick. Keep up the good work!!!

51. Mark Roberjot, Syspal

The service was absolutely great, the scanner arrived in about two days, the paperwork was all present and correct, the price was competitive and the service was courteous and prompt. I would deal again with your company, and would not hesitate to recommend you to others.

52. Mike Watts, Sussex Blinds & Awnings Ltd

First Class service, cannot fault the speed and ease of transaction. A+ for service.

53. Ryan Mitchell, FileTravel

The delivery time on the scanners we ordered was exceptional. I also received a complimentary call to check everything was to my satisfaction, very impressive indeed. I will be ordering more scanners in the very near future and would not even think about going anywhere else. Thanks guys.

54. Ridwana Khan, Owadally & King

I would like to say that the service we received from Tradescanners was excellent. I ordered a scanner on Thursday and on Friday we had it in our office just as promised by the salesperson. Also the price was very competitive compared to other sellers of the Fujitsu scanners.

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